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FAQs

 

What is your cancellation policy?

Beauty by KC enforces a cancellation policy on select services and reserves the right to charge a cancellation fee for any no-shows and late cancellations. Note that you may be considered a no-show if you are any later than 15 minutes for your scheduled appointment.

A 24 hour notice is required (prior to scheduled appointment start time) to cancel or reschedule any appointment. Any late cancellations within the 24 hours of your appointment are automatically charged 50% of booked service.

No shows will be charged 100% of the booked service fee. No shows are unacceptable. After one no show, you will be required to place a NONREFUNDABLE deposit to book again.

All charges are NONREFUNDABLE and will be billed automatically to the card you placed on file.

As a courtesy, multiple appointment reminders are sent through text and email.

Will my card be charged if I book an appointment online?

You will only charged if you violate the terms of the cancellation policy. If you show up to the appointment on time or cancel before the deadline listed on your confirmation page, no fees will be charged to your card placed on file.

How should I prepare for my first appointment?

Please arrive on time and with a bare face, if possible. If you are coming from work and cannot remove your makeup, a cleanse will be provided but please note this will cut into your appointment time. Please have a detailed list of products you are currently using at home, or bring them with you. Also try not to purchase any new skincare products before your first appointment as KC will be recommending a customized home care regimen for you.

How often should I get a facial?

Ideally, once a month is best, but treatments can be spaced out 4-6 weeks depending on skin type and concerns. Consistency is key when it comes to results.

What facial is best for a first time client?

A KC Signature Facial is a client favorite and perfect for all skin types. It also allows KC to assess your skin type, condition and sensitivity. From there, we will create a customized plan for home care and future treatments.

What should I expect after my facial?

You will leave feeling hydrated and relaxed and your skin will look healthy and glowing. If your appointment is later in the day, KC typically prepares your skin for night and no cleansing is necessary before bed. If your service is completed early in the day protection products, like an SPF, will be applied and cleansing before bed will be recommended.

What product line is used and recommended?

Glymed Plus is a medical-grade skincare line created by a Master-Licensed-Aesthetician who believes in ethically sourced and formulated products. All formulas are void of harmful, harsh and counterfeit ingredients, and not to mention, cruelty-free. Every Glymed product is specifically engineered to interact synergistically within the skin's own natural environment.

About how much should I budget for products?

KC carries items ranging from $9 to $127. From face masks and satin pillowcases, to liquid gold serums and dreamy sunscreens. Everything you should need to achieve your skincare goals. Depending on your budget, it's recommended saving anywhere from $50 to $200 if you really are serious about investing in your skin.